Information We Collect
When you register or use the application, we may collect your full name, phone number, email address, profile details (photo, gender, specialization for doctors, etc.), and account login credentials (securely encrypted).
To enable healthcare services, we may collect appointment details (doctor, date, time), information you choose to share with doctors, files and documents uploaded during consultations, and messages exchanged within the platform. DocMobi does not access or use medical information outside what users voluntarily provide.
We automatically collect limited technical data including device type and operating system, app usage behavior and analytics, crash logs and diagnostics, and IP address for security and fraud prevention.
If you allow location access, we use it to show nearby doctors and clinics and improve search relevance. You may disable location services at any time in your device settings.
How We Use Your Information
We do not sell or rent your personal data to third parties.
Data Sharing
We only share information when necessary:
All partners are required to follow strict confidentiality and security standards.
Data Storage & Security
No digital platform can guarantee absolute security. Users should also protect their account credentials.
User Control & Rights
Data Retention
We keep your data only as long as necessary to provide services, maintain medical and appointment history, and meet legal or operational requirements. When no longer needed, data is securely deleted.
Children's Privacy
DocMobi is not intended for use by children under 13 without supervision. We do not knowingly collect personal information from minors without appropriate consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted inside the application with an updated revision date. Continued use of DocMobi means you accept the updated policy.
Questions? Reach Us.
We're committed to resolving any privacy-related concerns promptly.
Bouras Aissam — CEO, DocMobi